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Automated Service Ops

Meet employee expectations for engaging technology services. Make those services scalable and cost-effective by synchronising IT services and ops.

A single platform connects systems and people

Expand technology services 

Trim costs and fulfil service requests in less time, with minimal human intervention. Make infrastructure and services more visible across the enterprise.

Improve the experience

Raise the bar for employee satisfaction and decrease the number, severity and impact of incidents. Reduce the need for human capital to fulfil assisted service requests.

Drive best practices

Improve compliance with company standards. Bring new efficiency to processes and free up funds for reinvestment in business innovations.


ServiceNow offers a platform that removes inefficiencies and gives us significantly better control and visibility.

Jacob Elfving
Development Manager, IT Ops, Danske Bank

Featured products

Achieve strategic business goals and make work better for everyone with offerings from the ServiceNow portfolio.

IT Operations Management

Predict issues, streamline resolutions and boost proactive digital operations with AIOps.

IT Service Management

Deliver resilient services for increased productivity and amazing experiences wherever people work.

Featured resources


Preventing service outages

Learn how certificate inventory and management secure digital environments.


Resiliency during change

Discover 5 CIO priorities to stay resilient in difficult times.


Self-healing enterprise

See how AI-driven IT operations management keep enterprises going 24/7.


Future-proof ITSM

Learn 3 key IT service management strategies that stand the test of time.

Speak with a pro

Connect with experts at ServiceNow to explore solutions for delivering cost-effective and scalable technology services.