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Digital transformation demands speed and agility. Build amazing experiences, boost capacity, and accelerate app dev with citizen development.

Cultivate citizen-led innovation.

Citizen developers can assist with IT backlogs.

The growing need for citizen developers

Budgets are flat, but demand for new business apps is increasing. Cut the IT backlog, accelerate digital transformation, and reduce the app gap with the help of citizen developers.


Of orgs will use low-code / no-code by 2025


More efficient than full-stack developers


Onboarding time saved with low-code developers

Foster collaboration and rapid app dev with App Engine.

Streamlining ERP operations beyond SAP

Get the Gartner® Magic QuadrantTM

ServiceNow is a Leader in the 2021 Gartner Magic Quadrant for our low‑code application platform.*

Empower citizen developers

App Engine’s low-code capabilities help you cultivate and grow a successful citizen development program.

App Engine Studio

Fuel business growth with a low-code visual app dev environment. Engage developers of all skill levels.

Flow Designer

Automate business processes as digital workflows across departments, apps, and systems.

Process Automation Designer

Build and manage complex workflows easily with no-code playbooks and our enterprise app dev platform.

Integration Hub

Reduce cost and complexity for ServiceNow integrations and simplify cross-enterprise automation.

App Engine Management Center

Manage low-code app dev–all from one place. Set guardrails, apply standards, and check compliance.

Automated Testing Framework

Perform functional testing of your applications and simplify platform upgrades.

Mobile App Builder

Create and deploy native mobile experiences using an intuitive designer.

UI Builder

Create custom workspaces and audience-specific portal pages for engaging personalized experiences.

Our ServiceNow citizen development program provides our community of citizen developers the framework to create their own new features and functionality...

Afton Deren
Citizen Development Program Owner, Jabil


* Gartner, Magic Quadrant for Enterprise Low-Code Application Platforms, By Jason Wong, Kimihiko Iijima, Adrian Leow, Akash Jain, Paul Vincent, 20 September 2021.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request.

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