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Legal software solution to support legal departments

Legal Service Delivery

Deliver legal services for your enterprise at the speed of business.

Legal Service Delivery

Modernise legal operations with efficient service delivery. Eliminate silos and manual steps so you can reduce risk while increasing productivity.

Enhance visibility and boost efficiency.

Don’t just take our word for it

See how companies like yours use Legal Service Delivery to deliver exceptional customer service experiences in the field.


35% deflection of contract requests

ServiceNow harnesses automation and digital workflows to transform its legal operations.


Deployed in days, not months

CrowdStrike uses ServiceNow’s legal blueprint to accelerate operations.


1 tool + 1 system of record

Palo Alto Networks modernises and simplifies legal operations to improve user experience.

Capabilities that scale with your business

Legal Service Delivery includes key applications and capabilities to modernise legal operations.

Request Management

Provide employees with an intuitive self-service portal that works on all their devices.

Legal Counsel Center

Simplify the practitioner experience and prioritise legal requests for rapid response.

Legal Matter Management

Escalate and track ongoing legal matters without spreadsheets.

Legal Practice Applications

Get faster time to value with pre-packaged, best-practice workflows for legal services.

Knowledge Management

Increase business efficiency with easy knowledge sharing and collaboration.

Employee Center

Provide a single, unified portal for service delivery across the enterprise.

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

Mobile Agent

Make it easy for agents to triage, act on, and resolve requests on the go.

Virtual Agent

Resolve issues faster and scale your organisation with intelligent chatbots.


Create on-demand reports using a single data model for instant, up-to-date insights.

Legal Service Integrations

Legal Service Integrations seamlessly integrates with remote desktop support products, authentication software, and productivity tools.

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Empower your workforce with employee workflows

Elevate employee services

Give your workforce what they need, when they need it using employee workflows. Embed intelligence into all their interactions to break down silos and unlock productivity.

Explore the possibilities

Request a personalised demonstration to see how you can modernise your legal operations for faster, more efficient delivery of services.