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The platform of platforms for 21st century enterprises

Now Platform

Accelerate your digital transformation journey with the Now Platform.

Empower people with optimized processes, connect silos for seamless experiences, and create new value by enabling innovation.

Transform with a single, unifying platform for digital business.

Capabilities that scale with your business

The Now Platform includes core capabilities that digitize, connect, and automate siloed processes to make work flow.

Automation Discovery

Find opportunities to automate workflows and processes with ServiceNow apps.

Performance Analytics

Unlock insights to anticipate trends, prioritize resources, and drive service improvements.

Predictive Intelligence

Simplify and accelerate everyday work with built-in machine learning.

Virtual Agent

Resolve issues faster and scale your organization with intelligent chatbots.

AI Search

Provide personalized, relevant, actionable search results to employees and customers.

Employee Center

Provide a single, unified portal for service delivery across the enterprise.

Process Optimization

Improve outcomes by optimizing process flows to streamline work.

Column Level Encryption Enterprise   

Encrypt sensitive data with no impact to the business or user experience. 

Edge Encryption

Reduce risk by encrypting your data before it goes to the ServiceNow cloud.

Mobile App Builder

Create and deploy native mobile experiences using an intuitive designer.

Service Portal

Design a self-service user experience with a responsive portal interface.

Service Catalog

Improve self-service by offering products and services through a modern, user‑friendly storefront.

Cloud Encryption

Gain broad oversight and control over encryption key administration.

Instance Security Center

Respond to risk fast with increased visibility into the current compliance levels of your instances.

Configuration Management Database (CMDB)

Track the dependencies and relationships of supported IT services to maintain continuity.

Flow Designer

Automate business processes as digital workflows across departments, apps, and systems.

Automated Testing Framework

Perform functional testing of your applications and simplify platform upgrades.

Knowledge Management

Increase business efficiency with easy knowledge sharing and collaboration.

A foundation for digital transformation

The Now Platform is a single, unifying foundation for digital business. Drive transformation to build and automate quickly, future-proof technologies, and deliver great experiences.